Lost something on the train or at the station?
This is where you’ll find it!
Every year, more than 250,000 articles are lost at stations and on board trains. Employees at more than 80 lost and found offices in Germany alone collect all these items so that they can be returned to their owners.
If you leave something behind in the compartment when travelling with City Night Line, please let us know. There are various options for reporting your loss. We will try to find your property for up to four weeks after the date on which it was lost. and inform you immediately if the search is successful.
Search by post
Complete the search form and send it by post, fax or e-mail to the following address.
DB Station&Service AG
Fax: +49 (0)69 / 265 21387
At the click of a mouse, 24/7
Report your loss directly to our lost property service database and you can see immediately whether anything has been found that corresponds to your description. If no item corresponds, you can start a new search again at any time with the help of your lost property inquiry number and your e-mail address.
Report your loss through the lost property service hotline.
Tel.: +49 (0)900 1 990599
(59 cents/min for German landline calls, mobile phone charges may vary)
(Monday to Saturday 8:00 am – 8:00 pm)
(Sundays and public holidays 10:00 am – 8:00 pm)
Searches outside Germany
As most City Night Line trains run on international routes, we have also put together a list of the most important places to contact outside Germany:
Please note that in line with the Italian Civil Code (Article 927 f.), the Italian state railway (Trenitalia) hands over all items to the lost property office of the town or city where they were found.